Mersino Originale

NAVY BLUE EXTRA FINE MERINO ROLL NECK

€165
Our 18-gauge merino wool roll neck knits feature an elegant & classic roll neck with fine ribbed endings. Easily combined with your favorite denims & gilet or worn just as well under a tailored jacket when an extra layer is needed.

WE SHIP WORLDWIDE (INCLUDING RUSSIA)

Our orders are shipped from the Netherlands. We have extremely fast world wide shipping. Shop confidently knowing that exchanges and returns are easy. 

For The Netherlands and Belgium orders placed before 13:00 are delivered the next working day for only 5.95 euro.

For Germany orders placed before 22:00 are delivered within 48-72 hours.

We aim to ship all orders within one working day, however during peak periods it may take up to two. Transit times displayed below are on top of this time. Your products will be delivered through high-end courier services. After your order is dispatched, you will receive an automated email with a track & trace number so you can easily track your package. Our shipping fees always include customs duties and import taxes. Please note that shipping to remote areas may take a day or two longer.


Please see below for more information:

Zone

Service

Cost

Estimated Delivery

Free shipping for orders above

Belgium, Germany & the Netherlands

Fedex/TNT

€ 5,95,-

1-2 business days

€ 500,-

Europe zone 1

Fedex/TNT

€ 12,95,-

2-7 business days

€ 500,-

Europe zone 2

Fedex/TNT

€ 12,95,-

1-2 business days

€ 500,-

Canada & the United States

Fedex/TNT

€ 25,-

3-7 business days

€ 500,-

Asia

Fedex/TNT

€ 30,-

3-7 business days

€ 500,-

Australia & New Zealand

Fedex/TNT

€ 30,-

3-7 business days

€ 500,-

 Zone


Zone Countries
Belgium, Germany & the Netherlands Belgium, Germany & the Netherlands
Europe zone 1 Austria, Czech Republic, Denmark, Finland, France, Ireland, Italy, Luxembourg, Monaco, Poland, Portugal, Spain, Sweden & United Kingdom
Europe zone 2 Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Norway, Romania, Slovakia, Slovenia & Switzerland
North America Canada, Mexico & the United States
Rest of World Australia, China, Hong Kong, Japan, Malaysia, New Zealand, Singapore & South Korea

 
Once your order ships, you should receive a shipping confirmation. If it’s been more than two business days and you haven’t received tracking information, feel free to email us at care@mersino-originale.com to make sure your order is on its way. Business days are Monday to Friday. Weekends and bank holidays are excluded. Orders placed on a weekend or bank holiday day will be collected on the next business day.

INSURANCE 

All orders whilst in transit from Mersino Originale to the shipping address are insured against theft and accidental damage. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. 

When your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.

BREXIT NOTICE (UNITED KINGDOM)

Estimated delivery time is 48-72 hours. However, due to strict regulations at customs, please note that delivery may take up to 7 working days. Deliveries to the United Kingdom are shipped Duties Delivery Paid. Purchase price is total price and no further costs will be incurred. 

Return

Mersino-Originale will refund any product purchased from the Online Boutique that does not conform to your expectations, provided that you submit your request within 14 calender days from the product delivery date. For this purpose, terms and conditions explicated in ‘Terms and Conditions’ apply.

If you choose the standard online return process, store the products supplied with the security tag, the hang tags and all the related inside the original packaging. Seal the package carefully in order to ensure on adequate protection of the contents, during the transportation and attach the shipping label for the courier.

Refund

We will notify you immediately when we receive your return(s) parcel. The purchase price of the returned item(s) will be refunded within 14 days. We refund the money to the same account as you made the payment with.  Please note that we are unable to reimburse shipping and return costs. 

Additionally, we cannot accept liability for, and are unable to refund, items that are lost or damaged in transit back to us. We recommend the use of a tracked service when returning goods.

Exchanges

Unfortunately, we are unable to offer an exchange service. Please return the product(s) you wish to exchange following the returns procedure above for a full refund, and then place a new order for the items that you would prefer.

The returns can be sent to the following address:

Mersino-Originale (Returns)
Cornelis Troostplein 9BG
1072 JJ Amsterdam 
The Netherlands

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